Privacy Policy
This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Tunisian data protection law.
Who We Are
Data Controller: Zulvancy Engineering. Website: zulvancy.com. Email: contact@zulvancy.com.
Zulvancy Engineering is a software engineering company providing web, mobile, and enterprise development services to businesses across Europe and MENA.
Data We Collect
We collect data you provide directly and limited technical data collected automatically.
- Form data: name, email, phone, company, project details, budget, timeline
- Technical data: IP address, browser, device type, pages visited, and referrer
We do not intentionally collect sensitive personal data through this website.
How We Use Your Data
- To respond to project enquiries
- To deliver contracted services
- To improve website performance and user experience
- To send updates where consent has been provided
- To comply with legal and accounting obligations
We do not use personal data for automated decision-making or profiling.
Legal Basis GDPR (Article 6)
- Contract necessity for service delivery and pre-contract steps
- Legitimate interests for analytics and service improvement
- Consent for optional communications and non-essential cookies
- Legal obligation for accounting and compliance records
Data Sharing
We do not sell, rent, or trade personal data. Data may be shared only with operational service providers under appropriate safeguards, or where disclosure is required by law.
Data Retention
- Contact enquiries: up to 24 months from last correspondence
- Contracts and accounting data: up to 5 years where required
- Analytics data: retained for limited periods and anonymized where possible
Your Rights GDPR
You have rights of access, rectification, erasure, restriction, portability, and objection. You may also withdraw consent at any time where processing is based on consent.
To exercise your rights, contact contact@zulvancy.com. We respond within the legal timelines.
Cookies
We use strictly necessary cookies and optional analytics cookies. Optional cookies are enabled only after consent.
Security
We apply technical and organizational measures including HTTPS encryption, access control, and secure retention/deletion practices.
If a personal data breach is likely to result in risk to rights and freedoms, relevant authorities are notified within 72 hours as required by GDPR.
Contact DPO
For privacy-related enquiries or data subject requests, contact contact@zulvancy.com and use the subject line "Privacy Enquiry".
Privacy & Data Protection Enquiries
We take all privacy enquiries seriously and will respond within 30 days. For urgent matters related to a potential data breach, please mark your email as urgent.
Email: contact@zulvancy.com
Subject line: "Privacy Enquiry - [Your Name]"
Website: zulvancy.com/contact/