Terms of Use &
Privacy Policy

Acceptance of Terms

By accessing or using the website located at zulvancy.com (the "Site") or by engaging Zulvancy Engineering ("Zulvancy", "we", "us", or "our") for any software engineering services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our Site or services. Zulvancy reserves the right to update these Terms at any time. Continued use of the Site following any changes constitutes your acceptance of the revised Terms.

Services Provided

Zulvancy provides software engineering services including, but not limited to:

• Custom web application development (React, Next.js, Node.js, Java)
• Cross-platform mobile application development (Flutter, React Native)
• Enterprise portal development and Liferay DXP engineering
• Mobile game development (Unity)
• API design, integration, and system architecture
• UI/UX design, prototyping, and implementation
• Post-launch maintenance, support, and evolution services

The specific scope, deliverables, timeline, and commercial terms for any engagement are defined in a separate written agreement (Statement of Work or Service Agreement) between Zulvancy and the client.

Intellectual Property

Website content: All content on the Zulvancy website including text, graphics, logos, icons, images, and code is the property of Zulvancy Engineering and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any website content without prior written consent.

Deliverables: Unless explicitly stated otherwise in the written service agreement, full intellectual property rights for all custom deliverables (code, designs, documentation) created specifically for a client project transfer to the client upon full payment of all invoiced amounts.

Third-party components: Where deliverables include open-source libraries, frameworks, or third-party components, their respective licenses apply and are documented in the project handover.

Portfolio rights: Zulvancy reserves the right to reference completed projects in its portfolio and marketing materials unless the client explicitly requests confidentiality in writing.

Client Obligations

When engaging Zulvancy for services, the client agrees to:

• Provide accurate and complete project requirements, content, and materials in a timely manner
• Designate a primary point of contact with authority to make project decisions
• Respond to review requests and approval requests within the timelines agreed in the project schedule
• Ensure that all materials provided to Zulvancy do not infringe any third-party rights
• Not use Zulvancy deliverables for any unlawful, harmful, or fraudulent purpose

Delays caused by the client failure to meet these obligations may result in revised timelines and additional costs, communicated in writing prior to any changes.

Payment Terms

Payment terms are defined in the individual service agreement for each engagement. Unless otherwise agreed in writing:

• A deposit of 30-50% of the total project value is required before work commences
• Remaining payments are made at milestones defined in the project agreement
• Invoices are due within 15 calendar days of issue
• Late payments may incur a monthly interest charge of 1.5% on the outstanding balance
• Zulvancy reserves the right to suspend work on any project where payment is more than 30 days overdue

All prices are exclusive of applicable taxes unless explicitly stated.

Confidentiality

Both parties agree to treat as confidential any proprietary business information, technical specifications, trade secrets, and client data shared during the course of an engagement. Zulvancy will not disclose client confidential information to third parties without prior written consent, except as required by law.

Where a formal Non-Disclosure Agreement is requested by the client, Zulvancy is willing to execute a mutual NDA prior to any detailed project discussion. Requests for NDAs should be made via email to contact@zulvancy.com.

This confidentiality obligation survives the termination of the service agreement for a period of three years.

Limitation of Liability

To the maximum extent permitted by applicable law, Zulvancy total liability to the client for any claim arising out of or related to a service agreement shall not exceed the total fees paid by the client to Zulvancy in the three months preceding the claim.

Zulvancy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption.

Zulvancy does not warrant that deliverables will be free from all defects, but commits to addressing reported defects within the warranty period defined in the service agreement.

Termination

Either party may terminate a service agreement by providing written notice as specified in the individual agreement. In the event of termination:

• The client shall pay for all work completed and expenses incurred up to the date of termination
• Zulvancy shall deliver all completed and in-progress work to the client in its current state
• IP rights for paid deliverables transfer to the client upon final payment
• Zulvancy may terminate immediately in cases of non-payment exceeding 30 days or material breach of these Terms

Governing Law

These Terms of Use and any service agreements are governed by the laws of Tunisia. Any dispute arising from these terms or any engagement with Zulvancy shall be subject to the exclusive jurisdiction of the courts of Sousse, Tunisia, unless an alternative dispute resolution mechanism is agreed in writing by both parties.

For clients based in the European Union, Zulvancy acknowledges and respects applicable EU consumer protection and data protection regulations, including GDPR.

Contact

For any questions regarding these Terms of Use, to request an NDA, or to report concerns, contact us at contact@zulvancy.com.